Pivacy Policy

Privacy Policy for The Ivy Tutors.com

Effective Date: [10/01/2024]

Welcome to The Ivy Tutors.com ("we," "our," "us"). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.theivytutors.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

b. Payment Information

Financial information, such as credit card numbers and billing information, which is processed securely through our third-party payment processors. We do not store your payment information on our servers.

c. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

d. Data from Social Networks

User information from social networking sites, such as Facebook, Google, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

e. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

f. Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Provide and manage your account: Create and manage your account, provide customer support, and manage your subscriptions.

Deliver services: Facilitate online tutoring sessions, match you with suitable tutors, and manage scheduling and payments.

Improve our services: Understand how our services are used, analyze trends, and enhance the user experience.

Communicate with you: Send you updates, promotional materials, newsletters, and other information related to the Site and our services.

Ensure security: Protect against fraud, unauthorized transactions, claims, and other liabilities.

Comply with legal obligations: Fulfill legal requirements and respond to lawful requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

c. Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

d. Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

e. Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

f. Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

g. Business Transfers

If we undergo a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we correct any inaccuracies in your personal information.

Deletion: You may request the deletion of your personal information, subject to certain exceptions.

Objection: You may object to our processing of your personal information under certain conditions.

Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies and similar technologies, please refer to our Cookie Policy 

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to countries outside your country of residence.

8. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to delete that information from our servers.

9. Third-Party Websites

The Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or the content of third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of our practices.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@theivytutors.com

Phone: (415) 272 - 0934